Sales & Marketing

The Sales & Marketing department is responsible for maximizing room & other department revenues through relevant programs to increase occupancy and make profitable use of hotel’s accommodation, meeting and leisure facilities.

$4.99

SM 001: Handling Objections Objective: When your sales team demonstrates your hotel/resort unique features, like it location, room size or concept, talks about a benefit like an all inclusive offer or uses a sales closing technique, their clients or potential guest may…

$2.99

SM 007: Competitor Comparison Objective: To know the competitive advantages and disadvantages of each competitor and your Hotel in the marketplace, in order to sell effectively by understanding strategic issues such as market segment, differentiation and targeting (an accurate knowledge…

$1.99

SM 005: Sales Trip Report Objective: To summarize your business trip's main information in order to: Define & categorize account's potential prior to the visit (Pre Call Planning) Record meeting's results and required follow up actions (Post Call Analysis) Prepare future…

$1.99

SM 006: Training Check List Objective: The training checklist includes topics which a Hotel sales person must understand before being placed in front of clients. This Check List represents a control point in the orientation period and summarize more…

$1.99

SM 008: Client Profile (Detailed) Objective: Clients are not a homogeneous group and some of them require a great deal of facts and data to make concrete, logical decisions. Others prefers concept to data, may require assurances concerning the negative…

$1.99

SM 009: Sales - Field Coaching Evaluation Objective: Field coaching represents a DOSM, Senior Sales Manager or Sales Manager important responsibility. It allows them to train, evaluate and motivate their team, share best practice and observe subordinate's knowledge of…

$1.99

SM 010: Sales - Allotment Summary Objective: To record accurately the allotments given to tour operators, travel agents or OTAs in order to maintain an efficient communication between the related departments (Sales & Reservation most likely) and keep an up-to-date visibility of…

$1.99

SM 011: Sales - FAM Trip Summary Objective: To record accurately Familiarization trips (more commonly known as a FAM trip) and site inspections in order to communicate efficiently with all related departments prior to each visit/inspection. This documents is…

$1.99

SM 002: Advertising Schedule & Cost Record Objective: To present your advertising schedule / media plan. Details: File Size: 49 KB File Format: Excel Print Length: 01 Worksheet Publication Date: Mar 13, 2016 Language: English Editable: Yes Ready to Print: Yes

$1.99

SM 003: Magazine Advertising Rate Record Objective: To present your list of printed media. Details: File Size: 31 KB File Format: Excel Print Length: 01 Worksheet Publication Date: March 14, 2016 Language: English Editable: Yes Ready to Print: Yes

$0.99

SM 004: Media List Objective: To list your media major information in order to be ready to contact them or ask your team to contact them to start a campaign preparation. Details: File Size: 24 KB File Format: Excel Print Length: 01 Worksheet…