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To ensure that all departing guests leave the hotel with their respective accounts settled correctly.
Objective:
To ensure that all departing guests leave the hotel with their respective accounts settled correctly.
Details:
File Size: 31 KB
File Format: Word
Print Length: 02 pages
Publication Date: March 08, 2016
Language: English
Editable: Yes
To ensure that the guest complaint is handled in a professional manner and that the relevant department(s) is/are informed of the complaint and followed-up accordingly.
To ensure that all guests who approach the main entrance are given the feeling of being welcomed and comfortable.
That all transactions by receptionist for the shift are balanced with the postings inside your hotel system and avoid any discrepancies between the actual and the system.
