$1.99
To welcome guests while obtaining/confirming all the necessary information related to their stay.
Objective:
To welcome guests while obtaining/confirming all the necessary information related to their stay.
Details:
File Size: 31 KB
File Format: Word
Print Length: 02 pages
Publication Date: March 08, 2016
Language: English
Editable: Yes
To ensure that the guest complaint is handled in a professional manner and that the relevant department(s) is/are informed of the complaint and followed-up accordingly.
To ensure that the correct amount of cash is received and returned to guest during the bill settlement period.
To ensure that all staff are knowledgeable on the facts and facilities of the property as well as general knowledge of the surrounding area.
