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To ensure that all incoming and internal telephone calls are answered promptly and correctly.
Objective:
To ensure that all incoming and internal telephone calls are answered promptly and correctly.
Details:
File Size: 31 KB
File Format: Word
Print Length: 02 pages
Publication Date: December 26, 2015
Language: English
Editable: Yes
To ensure that all guests who approach the main entrance are given the feeling of being welcomed and comfortable.
To ensure that the correct amount of cash is received and returned to guest during the bill settlement period.
To ensure that the guest complaint is handled in a professional manner and that the relevant department(s) is/are informed of the complaint and followed-up accordingly.
