Hotel Front Office - Short Introduction Collection (22 SOPs) 2 years ago

FO 000: Short Introduction Collection (22 Sops) Includes: 22 Front Office Standard Operating Procedures: FO 001 – Answering the Telephone FO 002 – Complaint Handling FO 003 – Department Induction FO 004 – Escorting to Guest Room FO …

Read more

Hotel Front Office - Bill Settlement (Credit Card) - SOP 3 years ago

FO 021: Bill Settlement (Credit Card) Objective: To ensure settlement by credit card for guest bill is done in the correct manner. Details: File Size: 31 KB File Format: Word Print Length: 02 pages Publication Date: March 08, 2016 Language: English Editable: …

Read more