Hotel Front Office – Answering the Telephone – SOP

      FO 001: Answering the Telephone


      Objective:

      To ensure that all incoming and internal telephone calls are answered promptly and correctly.


      Details:

      File Size: 31 KB
      File Format: Word
      Print Length: 02 pages
      Publication Date: December 26, 2015
      Language: English
      Editable: Yes

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