Hotel Sales - Meeting & Event Satisfaction Survey 6 months ago

SM 012: Sales – Meeting & Event Satisfaction Survey Objective: To engage with clients or bookers after a group meeting event and collect their feedback in a organized and professional way before sharing it with the related department. Details: …

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Hotel Food & Beverage - Restaurant Opening & Closing Checklist 2 years ago

FNB 003: Restaurant Opening & Closing Checklist Objective: To ensure that the restaurant opening and closing duties are completed in a timely and accurate manner in order to stay ahead of next shift and prioritize your team responsibilities. Includes: Opening / …

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Hotel Finance - Purchasing Procedure - SOP 2 years ago

FI 021: Purchasing Procedure Objective: To ensure that all expenditure incurred by the Hotel is authorised in accordance with stated management policy. “…The requisition may cover several items and may involve purchases from more than one supplier. The …

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Hotel Finance - Food & Beverage Cost Control - SOP 2 years ago

FI 009: Food & Beverage Cost Control Objective: Organizing and implementing the purchasing, receiving and storing system with proper control of quality and value of raw materials, minimizing loss through efficient production, standardizing the production method to satisfy …

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